This Refund Policy explains the conditions under which refunds may be requested for purchases made on ImgBly (https://imgbly.com).
ImgBly provides image hosting services through both free and paid subscription plans. Payments for premium services may be processed through secure third-party payment providers such as Paddle.
By purchasing a paid plan on ImgBly, you agree to this Refund Policy.
In accordance with Paddle’s Buyer Terms, customers are eligible to request a refund within 14 days of the original purchase date.
This means users may cancel their agreement and request a refund within this 14-day period if they are not satisfied with the service.
Refund requests made after the 14-day period may not be eligible unless required by applicable consumer protection laws.
Refund requests may apply to the following purchases:
Monthly subscription plans
Yearly subscription plans
Lifetime purchases
First-time subscription payments
Refund eligibility depends on whether the request is submitted within the allowed refund period.
Refunds may not be granted in certain situations, including but not limited to:
Refund requests submitted after the 14-day refund period
Abuse of refund requests
Violations of ImgBly Terms of Service
Accounts suspended due to policy violations
Services already significantly used or abused
Each refund request may be reviewed individually.
To request a refund, users must contact our support team and provide the following information:
Email address used for purchase
Transaction ID or payment reference
Date of purchase
Reason for the refund request
Refund requests can be submitted through our support contact.
If a refund request is approved, the refund will be processed through the original payment method used during the purchase.
Processing time may depend on the payment provider and financial institution.
Typical refund processing times may range from 5 to 10 business days.
Users may cancel their subscription at any time through their account dashboard.
Cancellation stops future billing but does not automatically trigger a refund unless the request falls within the 14-day refund window.
After cancellation, users may continue using the paid plan until the end of the current billing cycle.
Customers are encouraged to contact ImgBly support before initiating a chargeback with their bank or payment provider.
Submitting unnecessary chargebacks may result in:
Account suspension
Permanent account termination
Loss of service access
We aim to resolve refund requests quickly and fairly.
ImgBly may update this Refund Policy from time to time to comply with legal requirements or payment provider policies.
Updated policies will be published on this page.
Users are encouraged to review this page periodically.
If you have questions about this Refund Policy or need assistance with a refund request, please contact us.
Website: https://imgbly.com
Email: support@imgbly.com
By purchasing a subscription on ImgBly, you acknowledge that you have read and agreed to this Refund Policy.